Hey there. After responding to a ticket like this for the 100th time: http://dev.bukkit.org/server-mods/chestshop/tickets/271-shopping-laggs-the-complete-server/ I thought it would be nice if you could create a rule (in regex or something), which would show a common troubleshooting for that problem and then ask if it fixed the problem. I know some of the players would abuse it and automatically click "no, it didn't fix the problem" - well, this would be a problem, but we could deal with it.
Hi Acrobot, you should include a FAQ link on this page here http://dev.bukkit.org/server-mods/chestshop/ I usually look at FAQ before submitting problems, and honestly searching in tickets is a bad idea, mostly because Closed/Cancelled tickets aren't shown by default. >.> I just saw it. But also put a link to it in the "Got an error?" section would be good
