Live Tech Support

Discussion in 'Bukkit Project and Community Feedback' started by Jaker232, Oct 9, 2011.

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    Jaker232

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    Lately, the community is crap and sucking at answering my problems. I can't connect because it said Bad packet ID in console, now I have a chunk error.

    Chunk error is something that doesn't have a valid ID..

    I needed urgent help on that..

    20 freaking minutes later..
    No one done it, I tried a brilliant plan, but that error just showed up again.

    This is why we need a LIVE tech support with a team 24/7 standing by to answer all of your problems.
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    Abrupt

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    you do realize that it isn't the bukkit team's job to help you with other people's plugins, right? if you can't get craftbukkit running and need a team to help you with that, then you shouldn't even be using it.
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    M1sT3rM4n

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    Too bad you'd have to pay wages for people to be on 24/7/365 standby. Do you have that money?
    Butkicker12 and cjc343 like this.
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    Jaker232

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    No...?
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    Drakia

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    Well, you better start saving, you'll need ~$70,000 just to have one person available 24/7/365
    cjc343 and M1sT3rM4n like this.
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    M1sT3rM4n

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    So, when you're unwilling to pay to staff for a top-notch support staff yet demand so much out of an all-volunteer staff, and I quote:

    Don't you think that's unreasonable?
    jblaske and cjc343 like this.
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    Drakia

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    But guys, remember, he had to wait 20 MINUTES. Thats insane! Someone should be available 24/7 just to answer his questions /s
    MuttsNuts, Skyve, sukosevato and 5 others like this.
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    cjc343

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    Hey, don't mind me... I'm just dropping by this epic thread. I have to say I was also quite disappointed when I tried to reach the live support line. It took a while to find the number and then Dinnerbone yells at me about not calling him in the middle of the night... Overall I'd say it was a very disappointing experience, and I lost faith in bukkit, the bukkit community, and the bukkit dev team because of it.

    This post has been edited 1 time. It was last edited by cjc343 Oct 9, 2011.
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    M1sT3rM4n

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    Do you know how many things I could have done in 20 minutes??? I could have sat in front of the computer and trololo'ed Bukkit forums for 20 minutes!
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    Daniel Heppner

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    You called Dinnerbone in the middle of the night? Guys, Bukkit is FREE SOFTWARE and now you expect them to be paying staff to be at the phones 24/7? And now you're "dissapointed" in them. Seriously, wtf guys?

    EDIT: I just realized that you were joking.

    This post has been edited 1 time. It was last edited by Daniel Heppner Oct 9, 2011.
    cjc343 likes this.
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    Drakia

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    Daniel Heppner

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    I know. I'm stutid. xD
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    TopGear93

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    live tech support would be nice when ever. 24/7 is a bit much. Maybe they should setup a schedule. have moderators be on live support for 2 hours a day or something then switch over to another mod. Just an idea but i know im going to get bashed by some of these trolls.
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    shadrxninga

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    Bukkit already has a wonderful support team! Just here - 24/7/365 Days a year!
    If anyone can answer your question, they will.
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    Daniel Heppner

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    You call us trolls for defending the amazing open source developers here at Bukkit?
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    TopGear93

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    -_- no im talking about the ones the would be like " Your idea sucks" or anything of those sorts. lol i cant troll to save my life. im not saying about you defending them. Yea i know its 100% open source but i just think there should be more organization on these forums, thats all nothing bad.
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    M1sT3rM4n

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    He must have had a very traumatic experience with trolls. He can't speak without mentioning them in every other sentence!

    OT: The closest thing to a tech-support line = IRC. Otherwise no money = no guarantees.
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    lukegb Bukkit Team Member Administrator

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    Nice to see this trolling session is going well.

    I recommend you visit IRC if you want help. Many community members are more active there, and you are (hopefully) quite likely to receive help.

    Note that you may, however, need to stick around a while!
    Daniel Heppner and RROD like this.
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